We stand behind our products and our inventors with our shopkula satisfaction guarantee.
Please note that only products purchased on shopKula.com can be returned or exchanged. If you have purchased your product in store or on any other online platforms, please refer to their return policy.
- All products may be returned within 30 days of delivery date.
- Items must be returned in brand new, original, sellable condition. Items must be free of cosmetic damage, including, but not limited to, scratches, dents, or damage caused by misuse.
- Items must be returned in the original packaging and box with all tags attached and user manual and accessories included.
- Return shipments must be accompanied by a Return Merchandise Authorization number (RMA#) provided by a shopKula’s members support.
- Customer is responsible for all the shipping fees associated with returning the products.
- Refunds will be made in the form of the original payment. Any credit for gift returns will be issued to the original purchaser.
Please contact us using the shopKula support in the lower right-hand corner of your screen to initiate your return and obtain an RMA#.